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Refund/Shipping Policy

Our return policy lasts 30 days from the date of purchase. If 30 days pass since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, sealed. Exclusive Gummies, LLC will reject a return if either of these conditions are not met.

Damaged or Missing Products/Order:

In the event that you receive your order and there is product damage, broken bottles, incorrect flavors, etc., please take a picture of the products immediately and email them along with a brief description of the problem to Aubrey@exclusivegummies.com or directly to your account manager for assistance.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

There will always be processing time before a refund is posted. Exclusive Gummies, LLC will notify you once a refund has been issued so you can begin tracking progress of the funds.

Please allow some time for the refund to post to your bank or credit card companies before contacting Exclusive Gummies, LLC.

If you’ve received the refund notice from Exclusive Gummies, LLC and 10 business days have passed without receiving the funds in your account, please contact us at Aubrey@exclusivegummies.com.

Sale items (if applicable)

Only regular priced items may be refunded. Sale items will not be refunded after purchase. All sales on sale items are final.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Aubrey@exclusivegummies.com or contact your account manager directly for assistance. 

All packages are shipped via USPS or UPS.

USPS orders are processed within USPS shipping days of Monday-Saturday. All shipping methods are in business days (Monday-Friday).

Order Processing:

We do our best to ship orders as quickly as possible. The typical processing time on your order is 24-48 hours before shipping determined by the product mix and quantities ordered. 

If you place your order over the weekend (Friday through Sunday), please allow extra time for processing. This order processing estimate does not include the actual shipping times, which are listed when you make your shipping option selection at checkout.

Our shipping schedule may vary slightly during extremely busy times such as sales events and especially during the holiday season.

Delta 8 products cannot be shipped to the following states, per state guidelines: AR, CA, CO, CT,DE, GA, HI, ID, IN,IA, KS, MA, MS,MT, NV, NH, NY,ND, OR, RI, SC,UT, VA, VT,WA, WV.

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